We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Each order is processed with precision, ensuring that every piece—whether it's a delicate hair adornment, a statement brooch, or a refined religious symbol—arrives in pristine condition. Our team meticulously inspects and packages all items before dispatching them from our fulfillment center, typically within 1-2 business days after payment confirmation.
To maintain transparency, we provide real-time updates at every stage, from processing to dispatch. Our logistics partners are selected for their reliability, ensuring your order reaches you securely and promptly, no matter where you are located.
Processing times may vary slightly depending on order volume and item availability, but most orders are prepared for shipment within 1-2 business days. Once dispatched, delivery times depend on your location and the shipping method selected. Domestic shipments generally arrive within 3-7 business days, while international deliveries may take 10-20 business days, excluding customs clearance delays.
Please note that during peak seasons or unforeseen circumstances (e.g., weather disruptions), additional processing or transit time may be required. We appreciate your patience and understanding in such cases.
We strive to offer competitive and transparent shipping rates. The following options are available:
Shipping costs are calculated at checkout based on your order’s total value and destination. Expedited shipping options may be available for an additional fee—contact us at [email protected] for details.
We currently ship to over 100 countries worldwide, including the United States, Canada, the UK, EU nations, Australia, and select regions in Asia. Due to logistical or legal restrictions, some areas may be excluded. If your country isn’t listed at checkout, please reach out to our support team for assistance.
For international orders, please ensure your shipping address is complete and accurate to avoid delivery issues. We are unable to redirect packages once they’ve been dispatched.
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s progress. For most carriers, tracking updates are available within 24-48 hours after dispatch.
If you haven’t received your tracking information within 3 business days, check your spam folder or contact us at [email protected]. We’ll gladly assist you in locating your shipment.
While we take every measure to ensure timely delivery, occasional delays may occur due to carrier issues or customs inspections. If your order hasn’t arrived within the estimated timeframe, first track your package using the provided link. For unresolved concerns, email us at [email protected] with your order number and details. We’ll collaborate with the carrier to resolve the issue promptly.
In rare cases of lost shipments, we may resend your order or issue a refund after investigating with the carrier. Our team will guide you through the process to ensure a fair resolution.
International shipments may be subject to customs fees, taxes, or import duties imposed by your country’s regulations. These charges are the responsibility of the recipient and are not included in your order total or shipping fees. We recommend checking with your local customs office to estimate potential costs before placing an order.
To avoid surprises, ensure the recipient’s contact information (especially phone number) is accurate, as carriers often require this to clear customs. Unfortunately, we cannot adjust declared values or mark items as gifts to circumvent fees.
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